We recommend to delete the email account, and then re-add it.
Please remember your version may differ from the video shown.
USE THESE SETTINGS:
Username: [email protected]
Password: Use the email account’s password.
INCOMING SERVER: mail.gts3.co.uk
OUTGOING SERVER: mail.gts3.co.uk
How to DELETE an account on OUTLOOK
4. Click “Mail (Microsoft Outlook)” (If you cant find select “Large Icons”)
5. A small popup will show. Click Email accounts
6. Choose the account you wish to remove. Press Remove
7. If you get the following error, click ‘Change’ instead, otherwise skip to re- adding video. (Look for the green bar below)
8. If you get the following error, click ‘Change’ instead. Fill in settings. Then click “MORE SETTINGS“
9. Check it looks like the image below
10. Check it looks like the image below
11. After pressing OK, you should be able to access your emails.
This guide will work for 90% of people.
How to RE-ADD the account on OUTLOOK
Remember: You can login below using existing passwords.
If you have any questions or would simply like to discuss a new project, feel free to get in touch by clicking below. Alternatively, you can call us on 01277 849161.
Our office address is: Victoria House, 2 Britannia Road, Brentwood, Essex CM14 5LD