Email Support for Migration - OUTLOOK - WINDOWS

We recommend to delete the email account, and then re-add it.

Please remember your version may differ from the video shown.


Username: [email protected]
Password: Use the email account’s password.


PORT: 993

PORT: 465

How to DELETE an account on OUTLOOK

  1. Click windows icon
  2. Start typing the word “CONTROL”
  3. Click Control Panel

4. Click “Mail (Microsoft Outlook)” (If you cant find select “Large Icons”)

5. A small popup will show. Click Email accounts

6. Choose the account you wish to remove. Press Remove

7. If you get the following error, click ‘Change’ instead, otherwise skip to re- adding video. (Look for the green bar below)

8. If you get the following error, click ‘Change’ instead. Fill in settings. Then click “MORE SETTINGS

9. Check it looks like the image below

10. Check it looks like the image below

11. After pressing OK, you should be able to access your emails.

This guide will work for 90% of people.

How to RE-ADD the account on OUTLOOK

Remember: You can login below using existing passwords.

Get in Touch

If you have any questions or would simply like to discuss a new project, feel free to get in touch by clicking below.  Alternatively, you can call us on 01277 849161.

Our office address is: Victoria House, 2 Britannia Road, Brentwood, Essex CM14 5LD

Our Google Reviews

Chesh :)
Green Tornado offered a supportive 1:11 service, the have been amazingly patient with us, our new website looks absolutely brilliant - the care and attention put into helping us get it right was far beyond what we could have asked for. We will definitely be using Green Tornado again for future requirements. We are more than happy to recommend the team at Green Tornado and look forward to working with them again.
lisa compton
customer service is second to none, fast,efficient, friendly and so very helpful. I would not hesitate to recommend their services.
Athar Imam
I've been working with Green Tornado for just over 5 years. In that time they have designed countless flyers, posters, product labelling, newsletters and other promotional stuff that my business required. Most importantly they understand my brands' 'vision' - possibly better than I do myself! All the work produced is fantastic and of very good quality. Over the years I've had some pretty tight deadlines but they've never been missed. Would definitely recommend!
kay shearing
We were a start up company when we started to work with GT and I have to say they have been so tolerant and helpful From us not actually knowing what we needed to not knowing what we could actually afford the team were supportive and understanding. They have helped us at short notice , which , to be honest must drive them mad because we still do it now years down the line , yet time and time again they deliver . I send over ideas and they turn that into an amazing finished product , they have , without doubt , helped our company grow . I have no hesitation at all in recommending them and I will never be going anywhere else , they know our company and what we want to portray and have taken the time and made the effort to get to know exactly what we need and want - you can’t put a price on that ! Kay Shearing
nish patel
Been using these guys for a number of years. They always deliver my brief as expected and on time & budget! Nice people to do business with.